Privacy Policy
Effective Date: February 16, 2026
Katy Youth Care, LLC ("Katy Youth Care," "we," "us," or "our") is committed to protecting the privacy of all individuals who interact with our organization, including website visitors, families, referral sources, and community partners. This Privacy Policy describes how we collect, use, disclose, and protect information gathered through our website at www.katyyouthcare.com (the "Site").
1. Information We Collect
Information You Provide: When you contact us through our website, we may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Inquiry type and message content
- Any other information you choose to provide in your communication
Automatically Collected Information: When you visit our Site, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website address
- Date and time of visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested information
- To process referral and placement inquiries
- To communicate with you about our services
- To improve our website and services
- To comply with legal obligations
- To protect the safety and security of our residents, staff, and visitors
3. Confidentiality of Resident Information
Katy Youth Care maintains strict confidentiality regarding all information related to current and former residents. Resident information is protected by federal and state laws, including but not limited to:
- The Health Insurance Portability and Accountability Act (HIPAA)
- Texas Health and Safety Code
- Texas Family Code
- Texas Administrative Code Chapter 748
- DFPS confidentiality requirements
Resident records are maintained in secure, locked storage with HIPAA-compliant digital backup, role-based access controls, and strict confidentiality protocols. We do not share resident information on our website or through any public channels.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Site.
5. Third-Party Services
Our Site may use third-party services for analytics, form processing, and content delivery. These third-party services may collect information as described in their own privacy policies. We use:
- Netlify for website hosting and form processing
- Google Fonts for typography
- Google Maps for location display
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These include encrypted data transmission, access logging and monitoring, and two-factor authentication on administrative systems. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children through our website. If you believe we have collected personal information from a child under 13 through our website, please contact us immediately so we can take appropriate action.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data collection or communications
To exercise any of these rights, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Katy Youth Care, LLC
28085 Morton Road
Katy, Texas 77493
Phone: 346-724-3050
Email: info@katyyouthcare.com